Part 3 Companies Featured and Content: Integrated Management System Implementation

The third and finally portion of Pilot’s book covers “The DS Factor”, how you can implement an integrated management system to drive business sustainability to business success, in just three simple steps; “Identify, Insure and Improve”.

Assessing and reflecting on your business is an important step for any business leader to monitor and measure how the business is doing. Companies and individuals featured in this section include, but not limited to the following:

1. Dr. W. Edward Deming 2. International Organization for Standardization (ISO) 3. Peter Drucker 4. Cabot Corporation 5. FieldTurf A Tarkett Sports Company 6. AT&T 7. NetSuite 8. International Society of Automation (ISA) 9. The U.S. Department of Homeland Security’s Science and Technology Directorate (DHS S&T) and U.S. Army 10. Oxford Economics 11. Owens-Brockway Glass Container Inc. 12. U.S Securities and Exchange Commission (SEC), Canadian Securities Administrators 13. UK Government 14. Canadian Broadcasting Corporation (CBC) 15. Barrick Sudamerica

Check if you or your company or client are outlined in Pilot’s book. The DS Factor is not a book that is only applicable to business leaders; it is a book for those interested in business and opportunities tied with the sustainability of our world, which impacts everyone. No matter what age, what career path, sustainability affects us all.

Share your sustainability success story, go to our Facebook page: https://www.facebook.com/pages/Pilot-Performance-Resources-Management-Inc/1572054829681353 By: M.Samota

Accenture’s report “CEO Study on Sustainability 2013”, outlined the following top three factors driving CEOs to take action on sustainability issues: 1) brand, trust and reputation, 2) potential for revenue growth/cost reduction, 3) consumer/ customer demand. It is interesting to note that investors are not a critical driver for companies to take action on sustainability. Accenture released “The Investor Study: Insights from PRI Signatories” this September, which outlines the struggle CEOs are having for the business case on sustainability. Companies and investors have radically different perspectives on what sustainability is.

Organizations depend on their customers and therefore quality management is key to understanding and meeting current and future customer needs. Social media has impacted brand and reputation for concerns tied with prevention of pollution and the importance of protecting workers.

Management Systems to international standards are used in over 190 countries to ensure effective and efficient business process operations which impact quality, environment, health and safety. Standards help organizations to compete in the global marketplace on a level playing field. Doing business requires a company to show to others around the world that they have systems in place to manage and grow their business.

In many companies management system frameworks to ISO 9001, ISO 14001, OHSAS 18001 were implemented by middle managers and set up as separate systems. These management systems when integrated reduce duplication and focus on prioritizing objectives for all area. CEOs and CFO’s have limited understanding of the international standard requirements and how the management system functions. The key to managing dynamic business operations is to have systems in place to capture real-time critical information to give business leaders the edge through analytics. Knowing the ISO framework and how it works helps to retrieve this data for decision making to drive business success. The management system framework needs to support innovation, change management, automation and technology.

Part three assists the leader(s) of an organization to understand integrated international standards. Pilot formulated a “Three Step Process: Identify, Insure, Improve,” to implement and audit your management system, focusing on “continual improvement”. This implementation process has been followed by over 2,000 major corporations in North America.

Time is of the essence to be successful in the competitive landscape. Chapter three outlines the Pilot Project to implement an integrated management system. Spaces have been left throughout the book for you as a leader to take charge and make this book your reference of action items you will take.

Actions speak louder than words.

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