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TRAINING - Phase I Management System Implementation
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Content
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Phase I of Pilot's implementation program is
TRAINING.
Management time and effort is
significantly reduced once identified ISO
requirements are understood.
We accomplish this
through our core training of the standard and how to implement it,
following our "Three Step
Process - Identify, Insure & Improve"
©, which has been
used successfully by individuals since 1995. Pilot's training
and tools provide guidance and direction
from the initiation of the project.
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Training
Overview
Online
Training
ISO
14000 Training
ISO
9001:2000
Other
Training
ISO
9001 Book
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Course participants will gain a
comprehensive understanding of developing
a Management System to the ISO Standard,
how it can improve performance and support
business goals.
Those individuals wishing to take auditor
training must complete this core training
first.
Management System Training is delivered in the following methods:
1) E-Learning - internet self-paced
2) Webinars - Pre-arranged Instructor internet based training
3) Client On-site training
4) Scheduled Programs.
Refer to "Online Training" section below for further details.
Training courses provide a Three Step process approach with checklists and tools for implementing a management system.
Courses are multimedia - visual (powerpoint) and audio (instructor).
Workshops provide the learning environment and quiz questions are used to check the participant's understanding.
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Pilot Performance is a BEAC-recognized
training course provider.
Corporate buy-in and management commitment
starts at the beginning of
implementation.
Pilot has provided Management Systems training to meet ISO requirements since 1995, assisting in development of auditor certification
requirements in Canada and US, as well as working with Registrars, Government, Associations and Industry in their training needs.
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WHO SHOULD
ATTEND?
These courses are designed for Management
Professionals, Professional Immigrants, Business & Plant
Managers,
Engineers, Government
Executives, Auditors, Consultants,
Financial and Insurance Managers and
Students interested in the International
Standard requirements and
management system implementation.
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Management Systems to International Standards - ISO E-Learning
Pilot developed the first international E-learning to assist organizations (small and medium) to implement management systems to international standards
in a cost effective manner, utilizing the internet. The management system implementation
program can be delivered at a less than 20% of the cost of a typical consultant program.
The self-paced internet training program provides an understanding of the following standards and guideline, with an easy to understand 3 Step process for implementing the management system:
- ISO 14001 Environmental Management System
- OHSAS 18001 Occupational Health & Safety
- ISO 9001 Quality Management System
- ISO 19011 Auditing Guideline
The course structure is provided as follows: Bundled pricing for a whole Management System Series;
Core Training of the applicable standard; Support Programs-individual courses that assist in the
management system implementation. Refer to the course catalogue for further details by clicking on the E-learning button.
Courses are multimedia format with both audio (instructor) and visual(powerpoint).
Internet training is presented in one to two hour power-point modules, with assignments & quiz questions.
The Management Systems course series follows Pilot's "Three Step Process
"Identify, Insure, Improve"TM.
PARTNERS - PILOT PROGRAM
We are taking the training around the world through our "Pilot Program".
We presently have affiliate Partners in Canada, US, Mexico, South America and India.
Should your organization wish to sponsor or partner with our programs to improve the sustainability of the management of environment, health & safety and quality of product/services in your country, then contact Jayne Pilot at jpilot@pilotims.com
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Online Training
Brochure (PDF Format)
WEBINARS - PROFESSIONAL DEVELOPMENT:
One hour Webinars are offered on all management system implementation training. Topics such as: ISO Standard changes, Change Management, Emergency Preparedness, and overviews of the Environment, Health & Safety and Quality Management System Standards.
Spanish Environmental Management System - ISO 14001 Webinars
Our Environmental-ISO 14001 series is now available in Spanish. Contact us for further details.
Sistemas de Gestión Ambiental (SGA)
Capacitación Básica:
E1.2 Paso 1: Identificar -Planificación
E2.1 Paso 2: Asegurar Implementación-Operaciones
E3.1 Paso 3: Mejorar el Sistema de Gestión
Otros programas de apoyo:
E1.1 Introducción a ISO 14001 & 9001
E1.3 Identificar los aspectos/impactos ambientales
E1.4 Identificar requisitos legales & otros requisitos
E2.2 Documentación: Manual/Procedimientos
E2.3 Planificación de preparación ante emergencias
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 ISO
14001:2004 Standard &
How To Implement Using Pilot's
"Three Step Process-
Identify, Insure, Improve" ©
3 Day Program - 24 hrs. - Core Training
Ask about our Executive overview
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Gain a thorough and practical understanding of the Standard's requirements
- Course includes Pilot's Three Step Process methodology
and tools, saving time and project dollars in implementation costs.
- Training assists in understanding how an auditor views an organization's EMS.
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Guide To Manual &Documentation Preparation
1 Day Program or E-learning
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- Become skilled at developing your management system manual and procedures to meet
ISO requirements.
- Work with documentation tools to assist in ease of implementing your MS.
Pre-requisite: Core Training
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Identifying Environmental
Aspects/Impacts
Identifying Legal Requirements
E-Learning
Program
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- Assists participant in being able to identify environmental
aspects/impacts &
and tasks required to manage them.
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Life
Cycle Assessment
1 Day Program
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- Introduction to
the Standard ISO
14040 -Principles
and Framework
- Phases of a Life
Cycle Assessment,
Methodological
Framework, Life Cycle
Stages
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OHSAS
18001
3 Day Program - 24 hrs. Core Training
Program
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- Gain knowledge in management system requirements for Occupational Health and Safety to the
international standard and how implement it. The Canadian training covers the OHSAS 18001:2007 standard and CSA-Z1000-06.
- 3 Day Training is available for how to integrate Environment, Health &Safety. Call for details.
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Internal Auditing
ISO 19011:2002 -
Guideline for quality
and/or environmental
management system
auditing
3 Day Program -24 hrs.
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- Course covers audit program and conducting audits to ISO 19011:2002
- Workshops include use of working documents - audit plans, checklists, reports, opening/closing meetings to assist you in
to conduct internal
audits within an
organization.
- Participants learn identification of non-conformity to management systems.
Pre-requisite:
Core
Training
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Lead Auditor - ISO 14001
5
Day Program - 40 hrs.
BEAC-recognized
Training Course
TRAINER(S)
Certified
Environmental
Auditor(s)
CEAA,
BEAC, IEMA
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- Learn lead
auditor skills,
being able to conduct
third party audits to
ISO 14001.
- Course covers
ISO
19011:2002 requirements - Audit Program, Auditor Evaluation, Conducting Audits.
- Participants
learn through case
studies and workshop
exercises.
Pre-requisite:
ISO
14001 Core
Training
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Introduction
& Executive Overview
of
ISO
9001:2000
1 Day Training
Program
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- Gain general
overview of the
Standard's
requirements &
how they can benefit
your
organization.
- Discover how a
QMS to the new
standard can satisfy
customer
satisfaction &
continual
improvement.
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ISO
9001:2000
Standard
Requirements & How
To Implement
Using Our "THREE STEP PROCESS
-
Identify,
Insure, Improve"
©
3 Day Program - 24 hours
- Core
Training
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- Provides an
understanding of the
Standard, the 8
Quality Management
Principles with an
easy Three Step
Process for
guiding the
implementation of
your QMS. Presented on-location, Webinar or ISO E-learning. ISO 9001 Book available for purchase, see below.
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Guide
To Manual &
Documentation
Preparation
One
Day Program or ISO E-learning
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- Become skilled at
developng your QMS
manual to ISO
9001:2000.
- Work with
documentation tools
to assist in
implementing your QMS
in a cost effective manner.
Pre-requisite:
ISO
9001:2000 Core
Training
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Integrating
Management Systems
Training
Program
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- Focusing on ISO
9001, ISO 14001 & OHSAS 18001 and how to integrate to obtain an
efficient
and effective management system.
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Finance/Insurance
General Business
Health & Safety
Health Care
Law
Real Estate
Resource Tools
Small Business
On Line Training - www.pilotims.com
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Click the E-learning Button below which will take you to the catalogue of courses
offered to assist you or your employees in upgrading your knowledge in managing business today.
There are many on-line courses available to assist you.
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ISO
9001 BOOK
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Quality Management System Implementation
& Integration with Environment, Health & Safety
- Over 1,500 Books sold to Businesses in North America
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Jayne Pilot, Author
Today companies are
exposed globally with
regards to their
business management
systems for quality.
The
ISO 9001 Quality Management System is a
recognized standard
which is accepted globablly.
It assists
businesses to focus on
building improvement
into their operating
systems while meeting
customer
and legal requirements.
It is a challenge to
implement such a system.
The standard's clauses/elements
, are not written in the
order that an organization should implement their management system.
Pilot Performance Resources
Management Inc. developed an easy to understand process approach to
implement a management system to International
Standards in 1995 called
"Three
Step Process. Identify,
Insure, Improve"TM,
which has been followed
by government and
industry.
This process
approach is outlined in her book "ISO 9001" and training programs.
The book can be ordered by emailing us at jpilot@pilotims.com
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The "ISO
9001" Pilot Guide Book
includes:
1. Layman's terms in understanding
how to implement
0.
What is a Quality
Management System?
0.
What benefits will it
provide to your
organization?
0.System Model
descriptions and
comparisons
0.
ISO 14001, OHSAS 18001
0.
Terminology
0.
Frequently Asked Questions
2. Pilot's Three
Step Process for
implementation.
0.
IDENTIFY, INSURE, IMPROVE
3. Tools to
Assist in Implementation:
0. Checklists for Three Step
Process
0.
Sample Template for your QMS Manual
0.
Quality Control Plan Matrix
0.
Gap Analysis - Questions to ask
0.
Supplier forms
0.
Internal auditor evaluations
4. Transition
from previous ISO Editions
0.Guide identifIES NEW areas with a "new symbol"
0.Cross-referencing with corresponding elements/clauses.
5. Book Design
0.
Three Ring Binder
0.
Quarterly Updates
The ISO 9001
quality management system is a process approach to managing your business.
Its main objective is to demonstrate your organization's ability
to consistently provide
product(s)/services that meet customer and
applicable regulatory
requirements, while continually
improving your management
system.
Quarterly
updates are provided
to the Book.
Updates include:
Technical Specifications for automotive-TS 16949:2002,
Medical Devices-ISO 13485:2003,
Quality Management in Projects-ISO 10006:2003;
Integration with Environment - ISO 14001:2004,
Integration with Occupational Health & Safety - OHSAS 18001,
Auditing to 19011:2002,
Registrar's Corner,
Industry notes on Sarbanes Oxley.
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The Three Step
Process makes it easy to
understand how to
implement to the
ISO 9001:2000
Standard.
Eight Principles of
Quality Management
(Referenced from ISO
9000:2000 Fundamentals
and Vocabulary)
Principle 1 -
Customer Focus:
Principle 2 -
Leadership:
Principle 3 -
Involvement of People:
Principle 4 -
Process Approach:
Principle 5 -
System Approach to
Management:
Principle 6 -
Continual Improvement:
Principle 7 -
Factual Approach to
Decision Making:
Principle 8 -
Mutually Benefical
Supplier Relationship:
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To purchase the ISO 9001 Book
Email to jpilot@pilotims.com
or Call 1-905-792-3130
" ISO 9001" Pilot Guide on How to
Implement and Integrate a Quality Management
System"
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National Defence
