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Quality Management System - ISO 9001

Environmental Management System - ISO 14001

Occupational Health and Safety - OHSAS 18001

Integrated Management System

Emergency Management

Construction EHS & Quality


Management Systems Make-over to International Standards
Sustainable Solutions
Strategic Action Plans
Organizational Competence
Performance Management
Environment, Safety & Health, Quality (SHEQ) Risks & Process Safety
Documentation Preparation
Management Coaching
Contractor & Outsource Competency & Training
Public Consultation and Stakeholder Engagement

Pilot’s process for a Management Systems Make-Over to international standards follows a Three Step Process – keeping the implementation simple to manage.

Step 1. IDENTIFY: Plans
identify “scope” or boundaries of the management system. Review client's present Management System - gap analysis. Identify risks. Understand requirements - ISO, Corporate, Legal. Strategic planning with a team approach. Prepare Policy, Objectives, Key Performance Indicators, Programs. 

Step 2. INSURE: Implementation
of Management System's plans. Implementation of controls, change management, organizational structure, operational control, monitoring, measurement, and development of documentation (manuals, procedures). Ensure systems in place for management of non-conformances/ non-compliance and corrective/preventive actions. Ensure training and competence.

Step 3. IMPROVE: Continual improvement
of the management system. Development of audit program.  Conduct internal management system and compliance audits. Management reviews of MS inputs and outputs for continual improvement. Resulting in Performance, Productivity, and Profits.


International standards provide a standardized process approach
to business management that is understood around the world. Its intent is to guide organizations in managing the impact their products, services and operations have on quality, environment, health & safety. Pilot Performance provides a management system make-over to these standards for your organization, whether you register or self-declare. Standardization assists your clients, investors in knowing the structure of your management system for controls and monitoring. Since 1994 Pilot has assisted thousands of client’s through their consulting, auditing and training programs to build on “Green” and keep out of the “Red”.

Drivers for ISO: Stakeholders, NGOs, Investors, Public, Employees, Customers, Government, Financial Institutions, Insurance Companies, International Development, Company Managers-looking to improve performance and profits.

Cost Savings:
By implementing Management Systems to ISO, companies have reduced operating costs. They have identified issues in process design, operations and implemented changes resulting in improved resource utilization. Using waste minimization, energy conservation and recycling initiatives, companies operate more cost effectively, giving companies total control of their operations. "Performance, Productivity, Profits"©.

Due Diligence: A management system to ISO standards can provide a defense for due diligence and minimize potential liability - CYA (Cover your Assets ©). Directors, Managers and even upper management are accountable for all environmental issues within a company.

Risk Identification: ISO standards require a company to identify its risks and put in place planning, implementation, monitoring, measurement and verification through audits both internally and externally to ensure controls are in place.

Competitive Advantage - Trade Export/Import: Many companies have found that having an ISO MS gives them a competitive advantage because companies like to deal with those who manage their environmental issues, i.e. the "GREEN" industries or provide "Quality" products/services.

Continual Improvement: The advantage of a management system to international standards is its structure for assisting a company to manage its business for "continual improvement", by setting measureable objectives with key performance indicators and evaluating business practices, improving operations and staying in compliance and conformance. Companies are required to conduct compliance audits or reviews to ensure they meet legal and other requirements.



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