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AUDITING - Phase III Management System Implementation
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Content
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An audit for management systems to ISO criteria, is a systematic and independent
examination of evaluating evidence to determine
whether a company's management system conforms to
audit criteria set by the company and to the
International Standard-ISO requirements.
Pilot provides the following Audit Services:
Gap Analysis
Internal Audits
Self-Declaration/Registration Audits
Supplier, Waste, Health & Safety, Other Audits
Auditor Training
Auditing Working Documents - Procedures
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Types of
Audits
Self-Declaration
& Registration
Auditor
Qualification
Certification
Bodies
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Pilot Performance provides Internal and
Lead Auditor Training, see
on-line training
and our scheduled
training.
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Benefits of Audits
Voluntary, independent benchmarking
(self policing) of your company's present
system to your Corporate goals and
objectives, International Standards - ISO,
Codes of Practice (Responsible Care),
Procedures, Government Requirements, lead
by certified auditors.
Audits provide the information to make,
discover, corrective/preventive action and
continuous improvement in Company's
operations. Provides monitoring and measurement of
effectiveness and efficiency of systems. Audits assist to ensure conformance and compliance requirements depending on criteria required. Reports can be provided to Boards
of Directors, Financial Institutions,
Insurance Companies, Corporate Head
Office, Courts-due diligence, ISO
Certification/Registration, etc.
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Gap Analysis
A review of what your present management system has in place and determining what
gaps your company needs to complete in order to meet management system requirements
to international standards - ISO.
To begin, Pilot Performance will conduct a pre-questionnaire related to your Management
system, followed by an on-site visit with a walk-through of your
facilities and a review of evidence for
meeting ISO standard requirements.
This will be conducted through a review of your processes, discussions
with your staff and document reviews.
Gaps identified will be addressed in a
report.
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Internal Audits
Management Systems implemented to international standards,
require a company to conduct an internal audit of its own system with results
to be brought forward to top management before an audit can be done for registration
or self declaration.
Internal audits performed by Pilot Performance, provide confidential, self-evaluation
privilege, independent, non-biased,
internal audits, verifying management
systems conformity to audit criteria. Our
internal auditing services include
performing audits, leading audit teams
(company personnel can be part of audit
team), in-house internal auditor training,
development of checklists and procedures
for conducting audits.
Types of audits include: management system audits for environment,
occupational health & safety, quality; supplier
audits, industry codes of practice,
standards, etc. These audits may be
required by Registrars, corporate office,
insurance companies, financial
institutions, government, legal.
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Self-Declaration Audit
For companies wishing to self declare their management system to international standards,
Pilot Performance provides third party auditing,
by certified auditors, providing a report verifying that your company's management system conforms to
the criteria set by the International
Standard(s) - ISO.
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Registration
Once your implementation of your management system has been completed with an internal audit
and management system review, you are ready to verify that it meets the requirements of the standard.
Pilot Performance has expertise in working with many Registrars. We will assist your company in determining
whether to self-declare or register your company's operations. We can assist you in
negotiating, and selecting the best registrar's program for your company and
submitting required documentation for its review process. We can be on-site during
the actual audit by the registrar to assist in answering questions on behalf of your
company.
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SELF-DECLARATION
OR REGISTRATION
We can assist your company in
determining whether to self-declare or
register.
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Self-Declaration
The International Standard Organization - ISO, allows a company to
self-declare that they have a Management System
(Environment, Occupational Health & Safety, Quality)in place.
A third party audit verifies that the system
meets the Standard requirements.
Pilot Performance Resources Management Inc. offers
a third party self-declaration audit to confirm
that your management system follows the ISO
criteria.
For details on becoming self-declared, please
feel free to contact us. Those who have self-
declared can have their company/organization name
listed and linked on this site. Email your
communication to: jpilot@pilotims.com
or call 1-905-792-3130.
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Registration
When a company wishes to become ISO certified,
Pilot Performance assists your company in
negotiating and selecting a registrar suitable for
your needs.
When preparing to register with a Registrar one
must consider the following:
1.) Are you ready for registration?
2.) When should the registration be done?
3.) Who should conduct the registration audit?
4.) Who are the auditors? Are they qualified?
5.) What does the registration process consist
of?
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Stage
1: Pre-Audit
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Stage
2: Registration Audit
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Stage
3: Surveillance Audits
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Pre-audits determine if the Company's
management system is ready for an audit to
the standard.
The registrar reviews your issues, tours
your facility and determines if you have
conducted an internal audit with
management review.
This pre-audit helps the registrar to
determine information criteria on your
site in planning the audit - i.e. number
of auditors, qualification criteria,
number of days for audit, and cost.
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A registration audit determines whether or
not the company's management system meets
the ISO Standard.
The registrar will bring a team of
auditors to your facility, conduct audit
and provide written report of
findings.
Registration certificate is valid for
three years, as long as
conformance/surveillance audit results are
satisfactory.
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Conformance/surveillance audits are
conducted every six, nine or twelve
months, depending on the registrars
accreditation body and on the
registrar.
Conformance/surveillance audits are
usually shorter in duration - may be only
a few days long. Each
Conformance/surveillance audits are targeted
to specific sections of the standard. The
audit will verify that the management
system is being maintained and is
effective to the ISO Standard.
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Pilot Performance has assisted some of the major
Registrars in implementing their protocols and
auditor training to meet ISO criteria.
Our experience and expertise will assist your organization in
negotiating and selecting the best registrar's
program for your company.
We can be on-site during the actual audit by the
registrar to answer questions on your behalf.
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AUDITOR
QUALIFICATION REQUIREMENTS
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Qualification for Environmental
Auditors
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Education:
Completed at least secondary education
or equivalent.
Auditors with only secondary education,
minimum five (5) years work experience is
required.
Auditors with a degree, a minimum of four
(4) years is required.
Work Experience which contributes
to:
Environmental Science &
Technology
Technical & Environmental Aspects of
Facility Operations
Requirements of Environmental Laws,
Regulations & Related Documents.
Environmental Management Systems &
Standards
Audit Procedures, Processes &
Techniques
Formal Training should address:
Environmental Science &
Technology
Technical & Environmental Aspects of
Facility Operations
Relevant Requirements of Environmental
Laws, Regulations & Related
Documents.
Environmental Management Systems &
Standards against which audits may be
conducted -
-Pilot Performance's 3 Day Core Training -
ISO 14001 & 3 Step Process)
Audit Procedures, Processes &
Techniques -
-Pilot Performance's 5 Day Lead Auditor
(ISO 19011:2002)
On The Job Training:
20 Workdays of Environmental
Auditing
Four (4) Environmental Audits, Within a
Period of Not More Than Three (3)
Consecutive Years
Personal Attributes and Skills:
Competence in Expressing Concepts
& Ideas, Orally & Written
Interpersonal Skills, Diplomacy, Tact,
Ability to Listen
Independence & Objectivity
Personal Organization
Sound Judgments, based on Objective
Evidence
Sensitivity to Conventions & Culture
of Country or Region
Maintenance of Competence:
Relevant Environmental Science &
Technology
Technical & Environmental Aspects of
Facility Operations
Relevant Environmental Laws, Regulations
& Related Documents
Environmental Management Systems &
Related Standards
Auditing Processes, Procedures &
Techniques
Language:
No Auditor sould participate
unsupported in an audit when unable to
communicate effectively in the language
necessary
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ISO Qualification for Lead Environmental
Auditors
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Auditor should demonstrate personal
attributes such as:
Effective and efficient management,
leadership skills
Auditors should exercise due
professional care
Auditors should be able to communicate
effectively in the language
necessary
Additional Criteria:
- Participation in the entire
audit process
15 additional equivalent workdays of
environmental auditing, for a minimum
of three (3) additional complete
audits. Total audits equals seven(7).
Participate as acting lead auditor
under the guidance of a lead auditor
for at least one of the above three
audits
OR
- Demonstrate skills in audit
program by means of interviews,
observations, references and
assessments of environmental auditing
performance made under quality
assurance programs
These additional criteria should be met
within a period of not more than three
(3) consecutive years
For further information on:
Auditor Qualification Criteria or "ISO
19011:2002" Guideline for Quality and/or
Environmental Management Systems
Auditing, take Pilot's Internal or Lead Auditor Training programs. Listed below are auditor certification bodies.
Call your Local Certification
Body
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AUDITOR
CERTIFICATION BODIES
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